Here are two questions from the www.BuyWithConfidence.gov.uk web site, where we are listed :
What's it all about?
The aim of the Buy with Confidence scheme is to help consumers to avoid rip-offs and cowboys by providing a list of reputable local businesses, in a wide range of different trades. Member companies have been independently checked by staff from the local authority Trading Standards Service against the Scheme rules.
How can I be sure that the businesses on the scheme are reliable?
All members are subjected to stringent checks by Trading Standards staff to ensure their trustworthiness and compliance with the law. Levels of consumer complaints against members are also monitored on a regular basis.
Our Approved Trader Certificate
Approved Trader Certificate Presentation
Approved Trader - Dream Conservatories Online Ltd
29-Apr-2008
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Peter D
03-Feb-2008
You impressed me with the way that you represented the company and were able to give direct answers to my questions without hesitation and assured me that you would always be available to answer any queries and that you were not the sort of company that would take my money and then abandon me!!
[Peter D DARTMOOR NATIONAL PARK DEVON]
Cancellation Rights
Customers who receive our design service as part of their purchase have seven working days to cancel beginning the day after their order is placed. If you would like us to go ahead with designing and ordering your conservatory straight away, you can waive this right to cancel by confirming this in writing to us via post, e mail or fax. If you decide not to waive your right to cancel and cancel your order within the allowed timescale please ensure cancellation is confirmed in writing via post, e mail or fax.
Customers who cancel within the allowed timescale will receive a refund from us within 30 days of cancellation.
